Careers

  • We Are Always Hiring!

    At INC, we are always considering qualified professionals for all services we offer.

    Below is a list of our posted positions, however, we review all resumes sent to careers@inctech.net.

    Only submissions with a cover letter and resume to careers@inctech.net will be considered.

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Career Opportunities

Finance Manager

Overview

 

Date Posted: 1/16/2017
City: Burbank, California

Full Time Job
100


 

Description

Finance Manager is responsible for planning, implementing, managing, and controlling all financial-related activities of the company. Responsibilities include general accounting with general ledger, billing, month end processing, budgeting, forecasting and reporting.


Knowledge, Skills, and/or Abilities Required:

In order to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

  • Knowledge and experience in cross-functional management methods and techniques
  • Proficient in general office applications and accounting software
  • Solid understanding of general ledger accounts
  • Experience performing accounting activities such as reviewing general ledger entries and research of
    entries processed
  • Excellent understanding of the accounts payable and accounts receivable processes
  • Strong organizational, presentation, and customer service skills
  • Skill in strategic planning with an ability to think ahead and plan over a 6-12 month time span
  • Skill in preparing written communications
  • Skill in leading people and getting results with a strong customer orientation
  • Interpersonal skills: such as telephone skills, communication skills, active listening and customer-care
  • Ability to multi-task and adapt to changes quickly
  • Typing skills to ensure quick and accurate data entry
  • Self-motivated with the ability to work in a fast moving environment
  • 3+ years of experience

 

  • 100%
    Oversee Accounts Payable/Receivable

  • 100%
    Connectwise Software Knowledge
  • 100%
    Proficient in Microsoft Office


Responsibilities

 

  • Manage the finance and accounting team’s daily activities
  • Oversee the accounts payable and accounts receivable processes and manage the general ledger accounts
  • Provide accurate reports and metrics to company management on the status of customer accounts
  • Manage the accounting system to ensure consistency, accurate entry, and accurate reporting of all
    accounts and maintain customer financial information and status in ConnectWise and QuickBooks
  • Review all accounts payable batches and monthly reports for validity, accuracy, and completeness in
    addition to releasing the batches for payment
  • Assist in preparing all invoice types through an automated process in ConnectWise based on billing cycle
  • Assist in processing employee time and expense reports
  • Assist with establishing customer agreements in ConnectWise that correspond to service or project
    contracts
  • Perform customer follow-up to verify final resolution and determine satisfaction level
  • Continually seek opportunities to increase customer satisfaction and deepen customer relationships
  • Escalate finance and accounting issues to the CEO as required
  • Ensure consistency of existing accounting systems through creating, maintaining, and enforcing
    standards/procedures
  • Communicate escalated issues to customers: keeping them informed of their account in regards to billing
    and invoicing
  • Conduct performance evaluations
  • Develop training programs to develop and refine the skills of the finance and accounting team
  • Document internal processes and procedures related to duties and responsibilities
  • Awareness of all organization’s key services for which support is being provided
  • Responsible for entering time and expenses in ConnectWise as they occur
  • Review and approve the finance and accounting team’s time and expenses sheets in ConnectWise
  • Understand processes in ConnectWise by completing assigned training materials and blueprints on the
    ConnectWise University

 

 

Benefits:

 

  • Competitive salary based on experience and qualifications
  • Health benefits for full-time employee
  • Performance based incentives
  • Fun working environment and culture
  • Great opportunity for advancement

 

 


 

Apply Now
Only submissions with a cover letter and resume to careers@inctech.net will be considered.

Lead Technician

Overview

Date Posted: 12/7/2016
City: Burbank, California

Full Time Job
100

 

Description

A Lead Technician is responsible for handling first and second level support of service request.

This relates to all technology, to include workstations, servers, printers, networks, and vendor
specific hardware and software.


Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Advanced understanding of operating systems, business applications, printing systems, and network systems.
  • Advanced understanding of Microsoft Exchange Server, Office 365, DNS Zone
  • Management, VPN (SSL and IPSEC).
  • Advanced understanding of all Microsoft Windows desktop and server operating systems, MacOS, and all versions of Microsoft Office.
  • Provide phone, remote and on-site support to end users.
  • Interpersonal skills: such as telephone skills, communication skills, active listening and customer-care.
  • Ability to develop effective working relationships with clients, managers, and all staff in a team environment.
  • Exceptional time-management skills and the ability to manage multiple tasks
  • Strong multi-tasking and prioritization skills with the ability to adapt to changes quickly.
  • Technical awareness: ability to match resources to technical issues appropriately.
  • Understanding of support tools, techniques, and how technology is used to provide services.
  • Typing skills to ensure quick and accurate entry of service request details.
  • Self-motivated with the ability to work in a fast moving environment.
  • Able to work extended hours on occasion and be available to accept and work outside of normal office hours as directed by management.
  • At least two years of experience.
  • 100%
    Microsoft Exchange Server
  • 50%
    Office 365
  • 100%
    DNS Zone
    Management, VPN (SSL and IPSEC)

Responsibilities

  • Provide first level contact and convey resolutions to client issues
  • Properly escalate unresolved queries to the next level of support
  • Support of disaster recovery solutions
  • Advanced technical support at the network level WAN and LAN connectivity, routers, firewalls, and security
  • Remote access solution implementation and support
  • Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service and project tickets
  • System documentation maintenance and review in ConnectWise
  • Stay current with system information, changes and updates
  • Update customer data
  • Improve client service, perception, and satisfaction
  • Fast turnaround of client requests
  • Ability to work in a team and communicate effectively
  • Responsible for entering time and expenses in ConnectWise as they occur
  • Understand processes in ConnectWise by completing assigned training materials and blueprints in ConnectWise University

Benefits:

  • Competitive salary based on experience and qualifications
  • Health benefits for full-time employee
  • Performance based incentives
  • Fun working environment and culture
  • Great opportunity for advancement

 


Apply Now
Only submissions with a cover letter and resume to careers@inctech.net will be considered.

Administrative Assistant

Overview

Date Posted: 7/1/2015
City: Burbank, California

Full Time Job
100

 

Description

As an Administrative Assistant you will be responsible for providing administrative support to ensure efficient operation of the office. You will support managers and employees through a variety of tasks related to organization and communication. You will communicate via phone and email ensuring that all administration tasks are completed accurately and delivered with high quality and in a timely manner.


 

Minimum Requirements

  • 100%
    High Computer Literate
  • 50%
    Accounting Experience
  • 100%
    Organization Skills

  • The ability to multi-task.
  • Excellent telephone answering skills
  • The ability to work as a  team player.
  • Excellent customer service skills.
  • Excellent problem assessment and problem solving skills.
  • The ability to prioritize and schedule the work to be completed.
  • Excellent written and verbal communication skills.
  • Ability to be flexible in adapting to changes in priorities and assignments.

Apply Now

Network Engineer

Overview

Date Posted: 7/1/2015
City: Burbank, California

Full Time Job
100

Description

To ensure the integrity of high availability network infrastructure in order to provide maximum performance. Establishes and maintains network performance by building net configurations and connections; troubleshooting network problems.


Minimum Requirements

  • 100%
    Prompt
  • 100%
    Excellent Customer Service Skills
  • 100%
    Availability

  • Strong IT skills
  • Excellent problem-solving skills.
  • Organizational skills to prioritize tasks.
  • The ability to talk to others to convey information effectively.
  • Strong self-starter who is a team player and can also work independently.
  • Strong leadership skills

Apply Now

Managed Services Specialist

Overview

Date Posted: 7/1/2015
City: Burbank, California

Full Time Job
100

Description

Perform monitoring and remote maintenance of desktop and server computers, particularly issues concerning: backups, HDD health, accessibility, updates, anti-virus software, and OS stability. Handles calls originating from Help-desk and either renders Technical Support Service or helps coordinate resources to resolve issue. Interprets client requests regarding system changes and allocates resources to meet requests.


Minimum Requirements

  • 100%
    Availability
  • 100%
    Excellent Customer Service Skills
  • 100%
    Knowledge of Network Systems

  • Listens to customers; Tailors messages to customers based on their need.
  • Strong self-starter who is a team player and can also work independently.
  • Be able to talk to others to convey information effectively.
  • Ability to develop strong business relationships with internal and external customers.
  • Strong presentation and organizations skills
  • Strong work ethic and be able to work in a collaborative manner.

Apply Now

Audio/Video Technician

Overview

Date Posted: 7/1/2015
City: Burbank, California

Full Time Job
100

Description

Responsible for setting up, installing, operating, testing, and troubleshooting audio and video equipment. Set up and install equipment such as microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards for events and functions such as concerts, sports events, meetings and conventions, presentations, and news conferences.


Minimum Requirements

  • 100%
    Prompt
  • 50%
    Networking Skills
  • 100%
    Knowledge on Audio Systems

  • The ability to talk to others to convey information effectively.
  • Strong self-starter who is a team player and can also work independently.
  • The ability to work under pressure and to deadlines.
  • Good communication and customer care skills.
  • An awareness of electrical safety issues.
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Apply Now

Low Voltage Technician

Overview

Date Posted: 7/1/2015
City: Burbank, California

Full Time Job
100

Description

Responsible for installing, maintaining, and repairing wiring, equipment, and fixtures. Also responsible for installing low voltage systems, including security and home entertainment systems.


Minimum Requirements

  • 100%
    Knowledge of CCTV and A/V
  • 100%
    Experience
  • 100%
    Excellent Customer Service

  • Have experience in pre-wiring homes, commercial buildings, and industrial businesses.
  • Must be able to perform skilled work safely and proficiently using a variety of hand tools and power equipment associated with the repair, maintenance, construction, installation and troubleshooting of low-voltage systems.
  • Be able to get along with others and be a hard worker.
  • An awareness of electrical safety issues.
  • The ability to talk to others to convey information effectively.
  • Must have transportation and valid driver’s license.

Apply Now